Shoeswoon Comfort Hook and Loop Strap Casual Flat Sandals

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts: Processing time + Shipping time.

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts: Processing time + Shipping time.

Processing Time

The processing time is 1-2 business days. 

In very rare instances, processing time might take longer during busy times like holidays, promotions, or other instances. We do our best to deliver as fast as possible and seek your understanding and patience during such events.

Shipping Time

The shipping time will be determined according to your chosen shipping method. We offer two shipping methods: Standard and Express. We offer free standard shipping on orders over $99USD

Track your order

A tracking number will be available 1 to 3 days after the shipment of your package.

You can track your order on the website of your local post office for other countries.

If you have the tracking number, you could check it with this link: https://www.17track.net/en
If you have any questions, please don't hesitate to contact us at service@shoeswoon.com, we will reply to you within 24 hours. Or you can chat with us directly, thanks

Processing orders

If your order includes several items, it is possible to receive several packages.

We kindly remind you that we are not responsible for any address mistakes made during the ordering process. However, if the package is returned to us, we can assist in resending it or issuing a refund.

Taxes

You do not need to pay any taxes on our store while placing an order. When the package arrives at your destination country, for most countries, you do not need to pay for Taxes, duties, or VAT(Value Added Tax). However, you may need to pay duties or VAT according to the corresponding levying rules for some limited countries (especially for some European countries such as Germany, Italy, the UK, and Canada). Shoeswoon is not responsible for any taxes.

Contact us: service@shoeswoon.com

At Shoeswoon, we believe great shoes shouldn’t just look good—they should feel good, fit every moment, and care for our planet.

Born from a simple idea: everyone deserves accessible, well-crafted footwear that moves with their life. We design for work, weekends, gatherings, and everyday journeys, creating versatile, wearable styles at honest, moderate prices. Comfort and quality are at the heart of every pair, built to last without compromising on style.

We also stand for something bigger. Committed to eco-friendly practices, we choose sustainable materials and thoughtful production to reduce our footprint and protect the earth we all share.

For every step you take, for every occasion you live, Shoeswoon is here to make your walk confident, comfortable, and kind to the world around you.

Mastering a few essential practices can dramatically extend the life of your footwear, keeping them looking impeccable and performing at their best. Please refer to this article to care for your shoes

1. Understanding your materials

Leather or PU, a durable yet porous material, is the most common. It thrives on conditioning. Regularly wiping away dirt with a soft, damp cloth, followed by a nourishing leather conditioner or cream polish, prevents cracking and maintains its supple luster. 

Suede and nubuck. These delicate materials require a specialized brush to lift the nap and remove surface dust. A protective spray is essential to guard against water and stains, but should the unthinkable happen—a rain shower or a scuff—a suede eraser can work wonders to restore its velvety texture.

Patent leather, with its high-shine finish, is surprisingly easy to care for; a simple wipe with a glass cleaner or a dab of petroleum jelly on a soft cloth will remove smudges and restore its mirror-like gleam.

2. Specific care and proper storage is the unsung heroes of shoe longevity

Shoes should never be left in a chaotic heap, as this can lead to misshaping, scuffing, and unnecessary wear. Using cedar shoe trees is a game-changer, especially for leather footwear. They absorb moisture from perspiration, prevent creases from setting deeply, and naturally deodorize.

For heels and delicate sandals, storing them in their original dust bags or individual compartments in a closet organizer protects them from dust and accidental damage. Allowing shoes to rest for 24 hours between wears is another simple yet crucial rule; this gives the materials—particularly the footbed and interior lining—a chance to fully dry out, preventing the breakdown of adhesives and the growth of odor-causing bacteria.

Remember that prevention starts the moment you wear them: rotating your shoes regularly ensures no single pair bears the brunt of daily wear and tear.

Here is our size guide, if you don't know how to choose the most suitable shoes, please feel free to contact our customer service(service@shoeswoon.com), or use our live chat

                                                       WOMEN'S SIZE CHART

                                                     WOMEN'S SIZE CHART

How to measure your foot size accurately? check below